Industry-leading Systems & Innovative Web Portals
Alterra is driven by industry-leading systems designed to ensure compliance with complex statutory requirements and to manage the collection process with complete efficiency. Our highly automated, paperless platform gives our team robust management tools and real-time information to avoid delays and reduce costs.
24/7 Client Access to Real-time Status Reporting
Our robust client portal, AlterraONLINE, provides 24/7 real-time status reports and related information to our HOA clients and their management. Reports are highly customizable and can be configured to be automatically generated and sent to our clients whenever they desire.
Streamlining Communications with Delinquent Homeowners
Our innovative homeowner portal, contactalterra.com, helps streamline our communications with delinquent homeowners and assists them in their efforts to bring their HOA accounts current. It provides access to various information and request forms to expedite the resolution of matters and avoid delays.