Industry Leading Systems: Paperless and Highly Automated
The success of any assessment collection firm depends in part on the systems utilized to ensure compliance with complex statutory requirements and to manage the collection process with complete efficiency. Alterra is driven by industry leading systems designed specifically for those purposes. Our highly automated, paperless platform gives our team real-time reporting and file related information so that no time or expense is wasted in securing recovery for our clients.
AlterraONLINE: 24/7 Client Access to Real-time Status Reporting
We want our clients and their management to be able to track the progress of their collection files. Our robust client portal, AlterraONLINE, provides 24/7 real-time status reports and related information regarding their association’s pending collection files. Reports are highly customizable and can be configured to be automatically generated and sent to our clients whenever they desire.
ContactAlterra.com: Streamlining Communications with Delinquent Homeowners
Alterra strives to be both efficient and innovative in its approach to assessment collection. We have built a distinct Web site, contactalterra.com, to streamline our communications with delinquent homeowners and to assist them in their efforts to bring their accounts current. It provides access to various information forms and payment processing portals in order to expedite the resolution of matters and get our clients paid.